Privacy policy

The data controller is ETS DE LUXE & E-Kom, the operator of Vibelink. For any question or request about your data, write to +237 6 79 95 66 39.

If you create a fundraiser: your name, e-mail address and photo as provided by your Google account; your WhatsApp number; the name, description, photos and videos on your page; and the history of what you collect and withdraw. This information is needed to run your account and to pay you what you collect.

If you make a donation: the name you choose to display, your optional message, your mobile money number, the amount, the operator and the country. The mobile money number is used to execute the payment and to trace a transaction in case of a dispute; it is never shown publicly.

In both cases: your IP address and browser, solely to detect abuse and limit automated attempts.

On a fundraising page, anyone can see:

• the owner’s name, description, photo, posts and links;
• their WhatsApp number, shown deliberately so that donors can reach them;
• the amount raised, the goal if one was set, and the number of payments;
• for each payment in the last seven days: the donor’s displayed name, their message, the amount, and the owner’s reply if any.

Never published: a donor’s mobile money number, an owner’s e-mail, their balances, their withdrawals and their identity documents.

• A donor’s IP address and browser: 30 days, then erased automatically.
• Payments shown publicly on a page: 7 days, then removed from display. The payment itself stays recorded for accounting.
• Original photo and video files: 7 days after conversion. Only the optimised versions are kept and served.
• Account and fundraiser: for as long as the account exists.
• Transactions: kept durably, as payment traceability requires.

We sell no data. It is shared only with our providers:

• PawaPay and the mobile money operators: to execute payments.
• Google Firebase: hosting of the database, the files and the server code. Server processing runs in Europe, except for photo and video conversion, which runs in the United States because the service is not available in Europe.
• Vercel: delivery of the site’s pages.

Vibelink uses no advertising cookie and does no cross-site tracking. Your browser keeps your sign-in session locally, along with your display preferences. Visits to a fundraising page are counted anonymously, with no individual identifier.

Notifications, if you turn them on, rely on a subscription specific to your browser. You can turn them off at any time from your Vibelink settings or from your browser.

You can request access to your data, its correction, or the deletion of your account, by writing to the contact number above. Data needed for the traceability of payments already made is kept even after an account is deleted.

A donor who wants their name or message removed from a page can ask the owner or the service: the mention disappears from public display.

No write is possible directly from a browser: every operation goes through our servers, which alone can change a balance or record a donation. Exchanges are encrypted, and payment notifications received from our provider are verified by signature before being acted upon.

This policy may change along with the service. The date of the last update appears at the top of this page.